Have questions…We have answers!
How do I get tickets?
You can reserve your tickets by purchasing them here online, over the phone by calling 602-258-8128, or by visiting our box office at 1333 East Washington in downtown Phoenix. For more information on prices, performance times, ticketing policies, and special events visit our Box Office page.
What time are the performances?
Unless otherwise stated, evening performances begin promptly at 7:30 pm and Sunday matinees begin at 2:30 pm. Second week Thursday and Saturday matinees begin at 2:00 pm
Why isn’t my online ticket purchase going through?
1) The show date may have recently sold out. Call the box office or check the show calendar for date availability.
2) Online sales are suspended 1 hour before the curtain time.
Where is the theatre located?
The Black Theatre Troupe’s home, the Helen K. Mason Performing Arts Center, is located at 1333 East Washington in Downtown Phoenix.
Where do I park?
The parking spaces on the Plaza, immediately in front of the building’s Washington Street entrance, are strictly designated for Handicap vehicles with insignias. There is additional parking on Washington Street in two parking lots on the southwest and southeast corner of Washington and 13th Street
Can I get a refund if I’m not able to make it to the performance?
No, all sales are final. However, purchased tickets may be exchanged, at least 24 hours before its original performance date, for one of equal or lesser value to another performance of the same show based on availability.
Can you recommend a place to eat downtown?
There are many wonderful restaurants west of the theater in downtown Phoenix. Tastes ranging from soul food at Mrs. White’s Golden Rule Café to many white linen restaurants west of the theater on Washington or one block north on Van Buren. Many theater goers park at the theater then take the 10-minute Light Rail ride to the heart of Downtown and their choice of many restaurants. Restaurants downtown can get crowded early, so be sure to give yourself plenty of time for parking and dining.
How do people dress when they attend a BTT performance
At BTT, “the play’s the thing” not what you wear. You will see everything from jeans and t-shirts to dresses and suits at a BTT performance. Please wear whatever makes you the most comfortable.